-

Accessibility statement of Sandwich Town Council

Adopted: 29.01.24 Review due: 01.25
Accessibility statement for www.sandwichtowncouncil.gov.uk
This website is run by Sandwich Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

 

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is We know some content uploaded to this website is not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • there’s a limit to how far you can magnify the map on our ‘Contact us’ page, which is provided by a third party (Google)

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email [email protected]
  • call 01304 617197
  • write to us or visit us at: The Guildhall, Sandwich, Kent CT13 9AH

We’ll consider your request and get back to you in 10 working days.
If you cannot view the map on our ‘contact us’ page, call or email us for directions https://www.sandwichtowncouncil.gov.uk/contact/

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Town Clerk Sandwich Town Council The Guildhall Sandwich Kent CT13 9AH

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person

If you contact us before your visit, we can try to arrange a British Sign Language (BSL) interpreter. Find out how to contact us

Technical information about this website’s accessibility

Sandwich Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website framework is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

 

  • PDFs and other documents
  • Not all documents on this website are created by us. Some documents and content may be created by third parties or using third party software. Where this is the case we will endeavour, on request, to obtain an accessible copy from the original source or to convey the information contained in the document in an accessible way.
  • Any new PDFs or Word documents created by us will meet accessibility standards.

How we tested this website

This website was last tested in May 2024. Tests were carried out by both internal systems and our website provider, Aubergine 262.
We tested a sample of pages:

  • our main website platform, available at www.sandwichtowncouncil.gov.uk
  • services based on a different technical platform but ‘skinned’ to look like our website (Meeting minutes and agendas)

What we’re doing to improve accessibility

 

  • We will provide staff training to ensure that all new content added meets accessibility criteria.
  • We also run monthly and quarterly reports to identify and address accessibility issues.

This statement was prepared on 17th January 2024.